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DaaS Troubleshooting

DaaS Troubleshooting

Installing Microsoft Office on a DaaS Gold Pattern

If you ordered Office as part of your DaaS order, Green Cloud will mount an ISO to your utility server....

Cannot Connect to a DaaS Desktop via the Admin Portal

Issue Description May also occur when partners attempt to connect to desktops using their RMM tools (VNC, Screen Connect, etc.)....

Default Printer Is Set to the DaaS Client’s Redirected Printer

Issue Description By default, the local printers will be redirected to the virtual desktop. The printer that is set as...

Converting Reserved Desktop to Gold Pattern Fails: Agent version of the VM is null

Issue Description Green Cloud provides the partner with a reserved desktop for the partner to prep and convert to a...

Horizon View Client 4.0 SSL Error when Connecting to DaaS Tenant

Issue Description When using the new Horizon View Client version 4.0 you receive an SSL error when connecting to the...

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