DaaS Multiple Monitor Display Issues

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Issue Description

PCOIP doesn’t properly span multiple monitors when using differing displays (e.g. a laptop and external monitor). This appears to be caused by the differing resolutions of the monitors.

 

Solution/Workaround

  • Use the RDP protocol. It handles spanning multiple monitors with differing screen resolutions better than PCOIP.
  • Set your monitor resolutions to match. Max resolution for dual display is 1920×1200. It is recommended to use a display resolution of 1920×1080 or lower.
  • Use a single display instead of spanning multiple monitors.
  • If you wish to use more than 2 monitors a static desktop is required.

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