Updated November 2018
Information We Collect
Green Cloud may collect personally identifiable information from customers in a variety of ways, including online and offline subscription and order forms, paper or telephone submissions, and other instances where customers are invited to volunteer such information. Additionally, contact information may be collected during any correspondence relating to support, as well as in connection with Green Cloud services. Green Cloud may collect such information as contact name, business name and type, address, phone number, email address, as well as other information.
As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We do not link this automatically-collected data to other information we collect about you.
Data Integrity and Security
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
Upon request Green Cloud will provide you with information about whether we hold any of your personal information. Customers may access all personal identifiable information that we collect and maintain by contacting us by mail or telephone at the contact information listed below. They can correct, update and delete factual errors in personally identifiable information by contacting us by mail or telephone at the contact information listed below. To protect customer privacy and security, Green Cloud reserves the right to take reasonable steps to verify customer identity prior to granting access or processing changes or corrections. Any requests for access to personal information will be answered within thirty (30) days.
We will retain your information for as long as your account is active or as needed to provide you services. Please contact us if you wish to cancel your account or request that we no longer use your information to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Green Cloud acknowledges that you have the right to access your personal information.
Green Cloud has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the Green Cloud’s Client (the data controller). If requested to remove data we will respond within a reasonable timeframe.
We will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. Green Cloud will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Green Cloud may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Clients.
How Information is Used
Electronic communications may be sent by Green Cloud using customers’ personal contact information to inform them of new products, important industry news or general services and upgrades provided by Green Cloud. If customers do not wish to receive these industry notices, they may at any time opt-out of our marketing by clicking the Unsubscribe link located at the bottom of all marketing and customer notices. However, in order to meet our service agreements, Green Cloud will continue to send emails regarding customers’ account administration or maintenance notifications.
Information collected from customers may be disclosed to independent contractors and business partners who have agreed to hold this information in confidence, not use it for any purpose except to carry out the service they are providing for Green Cloud, and honor our privacy and security policies in the way this information is handled. This would include the third-party agent acting as a payment processor on our behalf, as well as the third-party agent hosting our chat feature. Green Cloud may also disclose aggregate, anonymous data based on
In accordance with the Children’s Online Privacy Protection Act (COPPA), we never collect or maintain information on our website from those we actually know are under the age of 13, and no part of our website is structured to attract anyone under 13.
Third Party Sites
The Green Cloud website may contain links to third-party websites. Please note that these websites’ privacy and other policies may differ from those of Green Cloud. For any concerns as to the privacy of your information on these websites, please refer to their respective privacy policies. Green Cloud has no control over and is not responsible for the information practices of other websites, including those to which we may link and those which may link to us.
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