Before attempting a SharePoint restore from O365 BaaS, please ensure that there is a local server with Green Cloud added as a Service Provider, and the Veeam Explorer for SharePoint installed. See the O365 BaaS Restore Server Setup for more details.
Open Backup in Veeam Explorer for SharePoint
Open Veeam Explorer for SharePoint. Select “Add Database” in the upper left-hand corner, then select “Veeam Backup for Microsoft Office 365 Service Provider…”.
In the dialog box that opens, select the Service Provider owner for the O365 instance from which you need to restore. In the example below, the owner is the “o365.demo.grncld.com” domain.
Enter the email address and password for the backup service account that was sent to Green Cloud when the service was ordered, then click “Connect”.
Locate Missing Files/Items
Once you have connected to the database, use the Database browser window to explore the SharePoint sites of all backed up user accounts.
Restore to File (Download) or O365 (Original Location)
After locating the relevant files, you can select them and use the buttons at the top of the screen, or right-click to begin the restore process.
- “Restore Document…” will restore the items directly to O365.
- “Save Document…” will export the items directly to a *.zip file, or as raw individual files.
- “Send Document…” will open a mail dialog to send the item as an email (requires Outlook to be installed on the target server).
Repeat this process for all missing files or items.